Navigating the care system requires advocacy and a focus on achieving wellness and independence. This process involves assessment, strategy development, and effective communication to provide safe and effective care, keeping the clients’ needs and goals at the forefront.
Case management is a collaborative process that includes assessing, planning, facilitating, and advocating for options and services to meet an individual’s health needs. The primary goal is to enhance the quality of care and improve health outcomes while optimizing costs.
Journey Nursing Services’ case managers coordinate a variety of services and resources for clients, particularly those with complex medical conditions or chronic illnesses. They collaborate closely with healthcare providers, clients, and their families to develop individualized care plans that address both medical and non-medical needs. Creating a tailored care plan involves considering medical treatment, therapy, social services, and access to community resources. Additionally, they ensure seamless communication between healthcare providers, clients, and their families.
We advocate for our clients’ best interests and educate them and their families about available services, treatment options, and self-management techniques to empower them.
Effective case management improves the quality of care, reduces hospital readmissions, and increases patient satisfaction, ultimately contributing to a better quality of life for clients.
Nurse Case Management: This service may be used when there are significant life changes, and clients need help to set up care and supplies within the home. Case management assists clients and families to
- navigate the healthcare system
- attend medical appointments
- meet ongoing client needs
- receive advocacy from a licensed nurse professional (RN)
