Journey Nursing Services is a nurse-owned and veteran-owned home care organization proudly serving Washington communities since 2020. We provide personalized home care, private duty nursing, nurse delegation, and caregiver services designed to help individuals remain safe, independent, and empowered in the comfort of their own homes.
Our philosophy is simple: people should remain at the center of every healthcare decision. We partner with clients, families, healthcare providers, and community organizations to develop individualized care plans that support each person’s unique goals, preferences, and medical needs.
Our interdisciplinary team of Registered Nurses, Clinical Care Managers, Licensed Practical Nurses, caregivers, and dedicated support professionals works collaboratively to deliver compassionate, evidence-based care while advocating for our clients throughout an increasingly complex healthcare system.
As a nurse-owned organization, clinical excellence drives every decision we make. We are committed to improving healthcare access, strengthening care coordination, and creating innovative solutions that address the growing healthcare needs of our communities.
Recognizing the nationwide healthcare workforce shortage, Journey also established Journey University to educate and train the next generation of caregivers and healthcare professionals, helping ensure our communities continue to have access to skilled, compassionate care for years to come.
Our Mission
Making people the center of their healthcare Journey.
We are committed to walking beside every client throughout their healthcare journey by providing compassionate, personalized care that promotes dignity, independence, and the highest possible quality of life.
Our Vision
To provide safe, effective, compassionate, and accessible healthcare that empowers individuals to live independently while strengthening the health of the communities we serve.
Through clinical excellence, education, advocacy, and innovation, we strive to remove barriers to care and create healthier futures for those who depend on us.
Our Values
Safe Care
Safety is the foundation of everything we do.
Our nurses and caregivers receive comprehensive training, ongoing competency assessments, and continuing education to ensure they deliver care that meets current best practices and regulatory standards. We maintain strong clinical oversight and support so every member of our team has the knowledge, resources, and guidance needed to provide safe, high-quality care.
Our commitment is simple: protect the health, dignity, and well-being of every client entrusted to our care.
Compassionate Care
Compassion is more than kindness—it is the heart of exceptional healthcare.
Every client deserves to be treated with dignity, empathy, respect, and professionalism. We build meaningful relationships with our clients and families by listening, understanding their unique needs, and providing care that honors their values, preferences, and life experiences.
We believe every interaction is an opportunity to make a positive difference.
Holistic Care
Healthcare extends far beyond medical treatment.
We recognize that physical, emotional, mental, social, and spiritual well-being all contribute to overall health. Our team provides person-centered care that addresses the whole individual, not simply a diagnosis.
By understanding each client’s complete healthcare journey, we help create care plans that support both healing and quality of life.
Inclusive Care
Everyone deserves access to compassionate, high-quality healthcare.
Journey Nursing Services is committed to fostering an environment that values diversity, equity, inclusion, and cultural humility. We welcome individuals from every background and strive to provide respectful, individualized care that honors each person’s culture, beliefs, identity, and lived experiences.
We believe healthcare should be accessible to everyone.
Access to Care
Healthcare should never be limited by workforce shortages or system barriers.
Journey Nursing Services actively works to improve access to care through clinical innovation, community partnerships, advocacy, and workforce development. Through Journey University, we are investing in the education and training of future healthcare professionals while supporting the continued growth of our existing team.
By developing tomorrow’s caregivers, we strengthen the healthcare system for everyone.
Team-Based Care
Exceptional outcomes are achieved through collaboration.
We believe the client and family are at the center of the healthcare team. Our interdisciplinary approach brings together clients, families, physicians, nurses, caregivers, therapists, social workers, pharmacists, community partners, and other healthcare professionals to ensure coordinated, comprehensive care.
We foster open communication, mutual respect, and shared decision-making because every voice contributes to better outcomes.
Empowerment
We believe every individual should be empowered to live as independently and meaningfully as possible.
Our role is not to make decisions for our clients—it is to support them in achieving their personal goals while respecting their choices, autonomy, and independence. We encourage clients to actively participate in their care and work collaboratively to develop care plans that reflect what matters most to them.
By empowering people to take an active role in their healthcare journey, we help them live with greater confidence, dignity, and purpose.
